For as long as I can remember, my order at Wendy's has been two Junior Cheeseburgers Deluxe. After yoga class this evening, I headed to Wendy's (A healthy post-gym dinner, no?), forwent the drive-thru (Saves gas, you know. Plus, there was a really long line.), and planned to order the usual. As I was standing in line, I noticed that the menu looked a little different from the last time I'd been there. In fact, my 99-cent Junior Cheeseburgers Deluxe seemed to be missing, replaced by 95-cent Junior Cheeseburgers.
Stubbornly deciding to pretend I didn't look at the menu (And why should I? I've been ordering two Junior Cheeseburgers Deluxe for decades!), I stepped up to the counter and ordered two Junior Cheeseburgers Deluxe. A young gentleman whose nametag introduced him as "Crew" (After the menu disturbance, I spent the rest of my time in line trying to decide if his name was actually Crew, or if he simply had not yet been issued a proper nametag.) politely informed me that Wendy's "don' ha' Deluxe no mo'."
Miffed, I ordered two Junior Cheeseburgers with lettuce, tomato, pickles, onions, mayo, mustard, and ketchup. Poor Crew had to punch at least 16 buttons on his cash register, because after I listed all the requisite burger accessories and condiments, he looked up at me timidly and asked, "Wait, you wan' two?"
As I stood waiting for my order, I watched the lady who was assembling my burgers. She kept looking up at the screen, adding another ingredient, looking up at the screen, adding another ingredient, etc. I would bet two Junior Cheeseburgers Deluxe on the fact that if the screen had said "Deluxe," she would have known immediately which seven ingredients to add.
So, Wendy's, you're saving me 9 cents per visit (when you factor in the sales tax), but you're creating a heck of a lot more work for your own people with this Junior Cheeseburger business. I'll pay you 9 cents to give Crew his Deluxe button back... and for the undeniable grammatical pleasure of once again being able to say "Junior Cheeseburgers Deluxe" on a regular basis.
PS: She forgot the mayo.
Posted at 7:49 PM | Comments (1)
Oh the humanity - no mayo?! I have a hard time going to Wendy's these days, as the greeting in the drive-thru is usually, "Wa combo you wan?" before I've even said anything. But their fries are slammin.'
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11:51 PM
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